Operations Center Engineer
AWSÂ | GCP | Linux | Azure | Hyper-V | VMware
Location: Belgrade
Full Time
Application deadline: 20.09.2022.
Description
Mainstream is the leading provider of cloud solutions in South East Europe, with a track record of more than 220 successful cloud projects. Our areas of expertise include System Engineering, DevOps, Public Cloud (MS Azure, AWS, Google Cloud), Private Cloud and more. Through the years, we’ve built the largest team of cloud experts in the Balkans comprising of 100+ cloud and system engineers with experience in deploying custom solutions across public cloud platforms as well as our own Enterprise Cloud and Managed Hosting platforms.
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We pride ourselves on creating a positive, supportive workplace where everyone can excel, learn and achieve their very best. We’re not just looking to expand our teams with new people; we are looking for committed team members who want to join our exciting cloud journey.
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For our growing team, we are in search of an Operations Center Engineer.
Detailed job description
- Customer support in the use of Mainstream cloud and hosting platforms, as well as public cloud infrastructure (AWS, Azure, GCP);
- Maintenance of virtual infrastructure and basic support in the operation of network infrastructure;
- Use of the ticketing system;
- Monitoring and continuous monitoring of received alarms;
- Use of time tracking software;
- Updating and creating documentation required for day-to-day work processes
Requirements:
- Ability to work in shifts
- Knowledge of Linux operating systems at a close level to LPIC-1 / CompTIA Linux+;
- Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS); 
- Experience in working with virtualization technologies (Hyper-V, VMware, OnApp, XenServer…);
- Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..);
- Advanced level of English knowledge
Nice to have:
- Experience working with one of the popular public cloud platforms (AWS, Azure, GCP);
- Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…);
- Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis);
- Experience working with: Apache, NginX, Postfix, Dovecot, MySQL / MariaDB;
- Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL…);
- Knowledge of computer networks at CCNA level or equivalent;
- Experience with working in ticketing systems;
- Experience in using monitoring platforms.
Benefits which we offer:
- Work in a dynamic team where new ideas and open communication are quite valued;
- High possibility of personal and professional development within the company;
- Continuous training through mentoring programs, internal and external training and certifications;
- Flexibility to combine remote working and working at the office.
- A range of benefits that include private health insurance;
- Work in a modern space in an attractive location.
Founded in 2005, Mainstream is among the pioneers of cloud services in Serbia, with a track record of more than 220 successful cloud projects in our portfolio. We are a fast-growing company that stands out as the leading cloud service provider in Southeast Europe. Our services cover the entire cloud journey – from POC and IT infrastructure assessments through migration, optimization, and management – as well as consulting services that support cost-effective and agile digital transformation across industries.
