As software systems become more distributed and complex, failure is inevitable. But catastrophic bugs and system outages can be excellent learning opportunities to build more resilient applications. This session will provide methods and techniques for gathering information and effectively using that information to avoid and mitigate failure in the future.
I’ll cover best practices for gathering systems-related data, including monitoring and logging. This session will also cover practices for gathering and recording people-related data; including methods we can adopt from police, accident investigators, and other safety management professions to learn the most from incidents.
After discussing how to gather data, I’ll discuss how we can use the data to formulate actionable response plan, how to validate your plan with Chaos Engineering, and how to adjust existing organizational practices to avoid repeating failure.